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Pre-Purchasing Support
Knowledge and Experience to help you buy the right solution for you.
Technical terms explained in plain words.
(I understand Computing enough to explain it to you simply).
After – Sales Support
If your device isn’t working after you bought it, I’ll help you work out why.
Security Software-as-a-Service (SaaS)
Individual Computers (Residential + Business)
- Cyber-Threat Detection and Prevention
- Real-Time Cyber-Protection (Windows & Mac)
Domain-Level Threat Detection
- 2-Factor Authentication for your emails
- Protects against Email Scams / Ransomware
PC Backup
Individual Computers (Home + Business)
- Full Computer Backup & Restore
- Any Backup Location
Internal SATA | USB Drive | Network
Cloud Backup
Microsoft Office 365
Backup Emails, Documents, OneDrive etc.
REMOTE DIAGNOSTICS:
- Starts from $100.00 (AUD) E.F.T / ONLINE PAYMENT (PayID / PayPal)
More details
Dom can help remotely in most cases.
After making contact through the contact form, we will arrange a short video or audio consultation. This will uncover the details of the problem. It will allow us to work out a resolution.
ON-SITE FEES:
- Anywhere from AUD $120.00 per hour to AUD $300 per hour
More Details
Extra fees are charged to cover travel to your site plus accommodation and diagnosis.
Bug fixes that can be applied to existing hardware will be done at this time. Software updates will also be applied on the first visit. These fixes need no further parts or software.
If the problem can be rectified without any further processing, this will be the only cost.
Nonetheless, if any hardware or parts or further visits are required, further costs may apply.
AVERAGE HOURLY RATE: AUD $130.00 per hour on average
More details
The hourly rate is charged in Australian Dollars and payment is in advance.
